Boundaries & Expectations

🌟 What We Do 

  • Listen and Empathise: We offer a safe, non-judgmental space for people to share experiences and feelings.

  • Share Lived Experience: We use our own experiences to support and empower others, where appropriate.

  • Peer and Community Support: We offer safe spaces, peer groups, and community support for autistic and ADHD adults.

  • Assessment Funding and Referral: We can fund and refer for adult autism and ADHD assessments through our partner MOAI if you meet our eligibility criteria.

  • Signpost and Refer: We provide information about local and national support services, and encourage people to seek professional help when needed.

  • Maintain Boundaries: We respect everyone’s privacy, time, and autonomy, and work within clear boundaries.

  • Safeguarding: We identify and assess risks, follow robust safeguarding policies, and report concerns promptly.

  • Empowerment: We encourage self-advocacy, informed choices, and involvement in decisions about your support.

❌ What We Don’t Do

  • Medical or Clinical Care: We do not provide medical diagnosis, GP or private referral letters, prescribe medication, or deliver therapy or counselling ourselves.

  • Crisis Support: We are not a crisis service. If you are at immediate risk, we will signpost or refer you to statutory services (NHS, social care, emergency services).

  • Personal Favour Requests: We cannot offer personal transport, financial loans, or support outside our agreed activities and hours.

  • Specialist Advice: We do not give specialist advice (such as medical, legal, financial, or housing advice) but can signpost you to relevant organisations.

  • Confidentiality Limits: We cannot promise absolute confidentiality if there is a safeguarding risk - we may need to share information with relevant authorities to keep you or others safe.

  • Challenging Behaviour: We do not tolerate abuse, threats, or harassment of any kind. Such incidents will be reported and managed according to our policies. 

  • Act Beyond Our Remit: We do not act outside our training or competence and will always escalate serious concerns to the appropriate agencies.

💬 How We Communicate Boundaries

  • We explain our role and its limits to everyone we support.

  • If asked for help beyond our remit, we say: “I’m not the best person to help with that, but I can suggest other sources of support.”

❤️‍🩹 Why These Boundaries Matter

Boundaries protect everyone’s safety, wellbeing, and privacy. They help us provide effective support, avoid burnout, and maintain trust within our community.

Last updated: 07 May 2025